(Notes to my customers who take my real estate coaching course.) Basic International Courtesies to Cultural sensitivity and to local customs from afar is a must for overseas travelers who come to live in our localities. Be patient and allow time for your listener to respond and answer questions with care. It's a very different experience for both of you and your client. Here are some tips: Greet others according to local custom (learn what that custom might be); Allow for greater formality. Titles are often used, and you shouldn't immediately call a person by his or her first name unless they specifically request it; Pay close attention to your grooming and the standards of dress in the country. In general, neat, clean and conservative is better; Be open minded. Don't criticize customs in the host country, and never express frustration that things aren't done "the American way"; Become familiar with gift giving customs and protocol, which vary greatly for country to country. Consider who is receiving the gift, their status, what types of gifts are acceptable, and how and when it should be presented. Send your International colleagues my way and I will ensure that they are treated with best customer care! I work with my team and Compass colleagues nation-wide.